Looking For a Long Term Relationship! | Layer47 Client Services

Good news everyone, Layer47 is launching a Client Services division!

Unlike one of my previous blogs [We Love Jack – The IT Guy :) WAN Acceleration with Riverbed] which may have induced a technical overload, this time round I’m going to keep it simple.

Largely because Layer47 Client Services is a simple concept, where you guys leave all the complexity and hassle of provisioning and supporting your organisation’s IT solutions to our tech team of specialists! :)

In today’s fast paced IT environment, mid-market organisations require and demand a high level of support that has traditionally only been accessible to enterprises. We want to even up the playing field a bit and are positioned to deliver enterprise class support services to the Mid-market.

As I’m sure you appreciate from all our blog bragging, Layer47 also boasts a portfolio of best of breed technology which is selected for its price and performance capabilities. The Client Services division extends the capabilities of Layer47 to offer fully integrated technology operations from system design right through to preventative maintenance and support.

We are all about true value - our experienced technical team are highly trained engineers, armed with the know-how to help you derive optimum performance and maximum value from your IT investment. Wouldn’t it be nice if everything in the IT department just worked?!

Here’s for the cheeky product pitch. Layer47 Client Services include:

• System design
• User helpdesk support
• Remote support
• Preventative maintenance
• Network monitoring
• Bespoke IT support
• Onsite engineering

Check out the website: www.layer47.com/layer47_client_services_index.html.

And as a final note lets all revel in the fact that you didn’t make it into the “Top 5 Tech Fails of 2010” which are very publicly reviewed here: http://technorati.com/technology/article/top-5-tech-fails-of-2010/ .
Don’t get caught out in 2011, let Layer47 Client Services work for you!

Go Green in Business | Benefits of HD Video Conferencing by Layer47

Most of us try to do our bit in saving the planet and over the years we have become fairly conscious of being “eco-friendly”. Changing behaviour is easier to manage on a personal level, but what about in terms business operations? Good news is that you do not have to chain yourselves to trees outside the office to demonstrate a commitment to the environment! :)

Play an active role in the Video Conference revolution and you can reap the rewards of high definition video communication whilst boosting your brand with “green-credentials” and participating in a global effort to reduce carbon emissions and protect the ozone layer.

The benefits of Video Conferencing technology are clear, delivering a cost-effective and green alternative to travelling to meetings. Less time out of the office means more time making decisions and more time on projects, resulting in an increased rate of productivity. Not to mention the reduced cost implications, saving on expensive flights, car hire, hotel rooms and meal costs.

But what about the quality?

If the thought of Video Conferencing conjures up images of blurred visuals, disjointed audio, poor connections and massive delays, think again. The quality of VC technology has come a long way in recent years. High definition video conferencing was launched in 2005 and has changed the face of video, offering a far superior quality of experience. The sophistication of the technology is so advanced that it replicates human interaction, empowering your team to collaborate naturally and freely. So you’ll be sitting in your office in London experiencing life-like interaction with your colleague in New York. This is true telepresence!

Video Conferencing does not just deliver a more productive work environment but also a more flexible one. You no longer need to leave the comfort of your home in order to go for that training session in Hong Kong. Remote workers out in the field can have regular catch up meetings as if they were back in the office. Here’s a pretty good video to illustrate my point: http://www.youtube.com/watch?v=DilfZFGqnDs.

Furthermore, with multi-point solutions you can transact with three or more users from remote points as naturally as if everyone were right there in the same room. The world seems like such a small place once you start doing business in this way!

Upon reflection it seems that Video Conferencing is no longer a poor and unreliable alternative to wasteful travelling but a preferable approach!

If you’re considering adopting a greener business model, why not try LifeSize Video Communications. LifeSize introduced high definition to the market and have been the leaders in this space, delivering unrivalled price:performance.

As usual I will send you in the direction of where you can find useful resource in your hunt for valuable solutions, so check out: http://www.onevideoconferencing.com/video-conferencing-vendors.html.

Still not sure? Book a demo with us to test out the LifeSize kit at a state of the art demo lab. http://www.layer47.com/.

We Love Jack – The IT Guy :) | WAN Acceleration with Riverbed

This blog is dedicated to Jack – the animated face(hero?) of Riverbed WAN Optimisation Technology. Jack has a way of simplifying complex technical issues, such as the bandwidth vs latency debate, so that even the least technically minded person in the workplace will appreciate the benefits of WAN Optimisation.

He certainly makes our job at Layer47 easier, bonus!

Let’s look at a common scenario and a snapshot of a modern enterprise. You have workers and offices, out and about, all over the place and the WAN network is bound to experience considerable data congestion as a result. When an organisation’s Wide Area Network is running slow, file transfers can take forever, office and remote workers get frustrated and project deadlines are missed. Furthermore the Network Manager most often takes the brunt of co-workers complaints and moans regarding sluggish access.

So what is the solution? A common misconception is that increasing your bandwidth will make applications and the network in general run faster. ‘Bigger pipes are always better’ as some would say. But that isn’t always the case, adding more bandwidth does not necessarily improve the end performance of an application over the WAN.

You can have lots of bandwidth but still experience slow applications, and why is that I hear you ask? :)

One reason is latency. The performance profile of many applications is defined by the latency of the connection. Adding more bandwidth will help with the concurrency of the connection but will not improve latency.

This is because most protocols have an element of serialization meaning that they require a response to a packet of data before they can send the next one. Each application will be running back and forth getting bits of information. Combine the number of round trips that some ultra “chatty Applications” such as CIFS make, with high latency between remote offices and you can have a problem on your hands, regardless of available bandwidth.

So if you, like Jack, have got issues like bandwidth limitation, poor TCP performance and application protocol chattiness, what are you going to do about it?

Riverbed WAN Acceleration Technology to the rescue!
A WAN accelerator can help to overcome the pesky effects of latency by reducing the amount of data transmitted over the network using low level compression and caching.

It is a great solution for organisations that wish to:
- Accelerate end user experience over the WAN
- Optimise WAN bandwidth utilisation
- Enable IT consolidation
- Accelerate backup, recovery and replication
- Accelerate mobile workers
- Improve productivity whilst cutting IT costs


However if all this is too much of a technical overload, why not check out Jack’s much more simplified explanation here:
http://www.layer47.com/riverbed_jack_demo_video_menu.html

Season's Greetings from Layer47

I want to say a big Merry Christmas to everyone!

It is coming to the end of 2010 and it has been a truly fantastic year for Layer47, witnessing significant business growth, great client acquisitions and new additions to the team. On behalf of all the team here at Layer47, we would like to say a big thank you to all our clients for making 2010 our most successful year to date.

As I’m sure a lot of us do, I have been thinking about my New Year’s Resolution as we head into 2011. So my top resolution for the year (and years to come) is to take blogging more seriously and blog regularly! :)

Shame on me for not sharing all the wonderful happenings throughout 2010, but watch this space for some really exciting events, technologies and news in the year ahead.

Latest Adoptions

Our portfolio (which already boasts best of breed technology solutions) has expanded significantly in 2010 to include next generation Backup & DR solutions. We recently hosted a webinar on ‘Products & Strategies for Best Practice Backup & DR’ which was a tremendous success. This is no surprise given the crucial nature of the technology domain. With the help from our industry expert, we introduced Asigra and Exagrid and discussed how these game changing products can reduce your backup windows and eliminate tape based restores. We focussed on ensuring that business continuity and disaster recovery are achievable in short timescales in order to gain total peace of mind.

In case you missed the webinar, here are a few headlines on each of the solutions:

Asigra
It is practical and beneficial to have Asigra-powered cloud Backup in mission critical environments. This software based technology allows for quick and easy agentless back up over the cloud.

Exagrid
There are no cons to the Exagrid second generation disk-based backup approach. Helps you achieve the fastest backups, restores, and tape copy performance along with market comparable data reduction ratios.

In short Asigra and Exagrid are groundbreaking and unique solutions and I can arrange a free eval for anyone interested – these products really do have to be seen to be believed. :)

(All webinars which Layer47 host are available on demand if you miss out: http://www.layer47.com/webinar_center.html.)

Before I go into sales mode I shall once again wish you all the best for the festive period and hope you all have a Merry Christmas and a Happy New year!

Intro

So Layer47 has now joined the social media revolution. Ok, so we are a little late but we even have a twitter account now . ;-) http://www.twitter.com/layer47

Our aim to try and bring together some of the more interesting news, trends and concepts from our partners and suppliers and deliver these highlights in a summarised and hopefully enjoyable package.

I will promise not to let Gavin Leyfield (Head of sales and storage geek extraordinaire) get his hands on the account or you may get a stream of excited tweets on the latest’s and greatest SAN storage technology. (sorry Gav )

What this space...

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